The MIT Libraries assesses its services through regular surveys as well as user needs studies and usability studies to ensure that our physical and virtual services meet the needs of the MIT community. This guide describes our processes and presents some of the results.
At any time, please do feel free to Tell Us anything. [MIT only]
The most recent MIT Libraries Survey was conducted in January-February 2015. Over 5400 MIT members responded, with an overall response rate of 32%. Some major findings will be available in the near future.
The User Experience group developed a new home page and has revamped the news site, based on user feedback and usability testing. See the results!