The MIT Libraries assesses its services through regular surveys as well as user needs studies and usability studies to ensure that our physical and virtual services meet the needs of the MIT community. This guide describes our processes and presents some of the results.
At any time, please do feel free to Tell Us anything. [MIT only]
The MIT Libraries are planning the next triennial survey, to be launched in November.
The User Experience group developed a new home page and is working to revamp the news site, based on user feedback and usability testing through the fall and spring this past year. See the results!
Library Assessment Guru
Manager, Liaisons, Instruction & Outreach