The MIT Libraries administer DSpace@MIT. Outlined below are the range of services the Libraries provide to DSpace@MIT Communities.
Additional services may be offered through the DSpace@MIT Premium Services on a fee-for-service basis.
Core Services offer a fully functional system where DSpace@MIT Community members can submit, preserve, and access items in DSpace@MIT.
DSpace@MIT offers faculty and researchers a flexible, easy-to-use submission process. A faculty member or designee simply completes a brief submission form and grants permission for DSpace@MIT to distribute and preserve the work.
An authorized submitter to DSpace@MIT can do the following:
Communities can use a customized workflow process to control how new submissions are reviewed and approved for that Community's Collections. When we initially set up a DSpace@MIT Community, we will establish these submission workflows, as well as the reviewer, metadata editor, and coordinator roles for each Community.
Through the submission workflow process, reviewers, metadata editors, and coordinators can:
DSpace@MIT provides storage and preservation management services to ensure the longevity of deposited materials. Users should be assured that content submitted in supported formats will be accessible even when the original application in which it was created is obsolete and the means to access it are inoperable.
Note that MIT faculty, researchers, departments, labs, and centers do not have to download or run DSpace@MIT on their servers. The MIT Libraries run and maintain the DSpace@MIT servers for all MIT Communities. You use a web-based submission and search interface to access DSpace@MIT.
For each submission to a DSpace@MIT Collection, DSpace@MIT
Management Services include providing ongoing support for DSpace@MIT Communities, responding to customer inquiries, and supplying system monitoring, back-up, and recovery.
DSpace@MIT's Community Management Services include consulting and applied services tailored to each DSpace@MIT Community. Library staff will provide guidance in developing a Community or Collection's workflow process, metadata requirements, and distribution policies, as well as launching a custom Community homepage. A standard set of online reports will also be made available to each Community to help manage its Collections. Additional custom reports may be made available through Premium Services.The MIT Libraries will manage all aspects of the Community set-up process, including:
See the DSpace@MIT FAQ for answers to routine DSpace@MIT support questions.
End-User Support Services are managed through Case-Tracker system, which helps manage customer support inquiries. Case Tracker enables the DSpace@MIT support staff to track user inquiries, problem resolutions, and requests for new features or enhancements.
System Management Services are the back-office support for DSpace@MIT, working to ensure optimal system performance and high availability. The MIT Libraries will provide a comprehensive set of technical services for DSpace@MIT system operations, including:
The basic service level includes all necessary functionality to build a DSpace@MIT Community. For communities requiring additional services or with extraordinary storage demands, the MIT Libraries have introduced a set of premium services to meet the exceptional resource requirements of DSpace@MIT Communities.
Examples of premium DSpace@MIT services include:
MIT Libraries reserve the right to introduce fees as needed to aid in cost recovery for their efforts. The intention is that these services will be introduced as user demand dictates, as the system functionality is developed, and, where necessary, additional resources are obtained to support them within the MIT Libraries.