Circulation & Reserves FAQ 

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• What are the features of this service?
• What can't I do?
• Is it secure?
• Am I allowed to use Your Account?
• How do I get started?
• How can I find out what I have checked out?
• How can I cancel a request?
• How can I find out if I have any fines?
• Do I need to notify the library when I move?
• What should I do if I lose my library card?

What are the features of this service?

With Your Account, our online access service, you can:

• Personalize the way you view results in Barton, our library catalog.
• View what items you have checked out.
• View what fines you have.
• Renew library materials.
• Request checked out items.
• Delete holds.

What can't I do?

Though Your Account has many online features, you will need to contact a service desk if you wish to:

• Delete Library Storage Annex requests not listed in Your Account.
• Request an item without shortening the current due date.
• Cancel a request that resulted in a recall.
• See fines or charges that that have already transferred to the Bursar's office or Accounts Receivable.
• Renew reserve items that have been requested by another student.
• Request reserve items.
• Track or renew items that you checked out manually. (Some items do not have library barcodes and therefore cannot be checked out to your online account.)
• Change your personal information (address, phone number, email, etc.).
• Change your "home library."

Is it secure?

Yes, Your Account is secure while you are logged in. However, it is very important to quit out of the web browser at the end of each session to ensure privacy. There is no log out button.

Am I allowed to use Your Account?

Everyone with an MIT Libraries account can use Your Account, but privileges vary. See below for details:

How do I get started?

MIT users, log-in using your Kerberos ID and password or MIT web certificates. If you are a new or existing user without a Kerberos account (ex. MIT Spouse/partner, BLC, P-Card etc.), you may use this form to contact a staff member who will help you register for Your Account, or simply visit any of the MIT Libraries' service desks.

How can I find out what I have checked out?

You can view your record online through Your Account. You are responsible, however, for keeping track of any books which have been checked out manually. (Some items do not have library barcodes and therefore cannot be checked out to your online account.) You can also visit any service desk to find out what you have checked out.

How can I cancel a request?

Log on to Your Account and click the "Requests" link. Click the number beside the requested item. Click the delete button displayed at the bottom of the page. You may also call the home library to cancel requests.

How can I find out if I have any fines?

You can view your fines online through Your Account. You can also visit any library service desk to find out if you have any fines.

Do I need to notify the library when I move?

Yes, the library needs to receive updates on changes to your address, phone number or email. If you are MIT faculty, student or staff, it's best to update your contact information through SAPweb Self Service. We automatically receive those updates each business day. If you do not have access to SAP, please visit an MIT Libraries service desk.

What should I do if I lose my library card?

You should report it immediately to any library assistant to prevent unauthorized use of your card. Please contact an MIT Libraries service desk.