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Assessment in the MIT Libraries: 2008 Library Survey

A guide to the MIT Libraries' activities related to continuous assessment and improvement.

2008 library survey

Findings from the 2008 survey indicated that faculty, students and researchers wanted:

  • Simplified searching of library owned and licensed content.
  • Access to more content online.
  • Improved facilities.
  • More effort focused on improving their awareness of resources and services.

Overall satisfaction with library services in the 2008 survey remained as high as in the 2005 survey.

Here are some of the specific actions the Libraries took since 2008 to address these themes:

  • Redesigned the Libraries' home page search boxes for simpler searching.
  • Enabled SFX in Barton, allowing access to e-resources directly from our catalog from both on and off campus.
  • Embedded more services and resources in MIT Worldcat.
  • Developed the Libraries' portion of the MIT mobile app to include features such as searching MIT Worldcat and access to Your Account.
  • Converted numerous existing journals from print only to electronic subscriptions, added many more e-journal subscriptions, and purchased significant backfiles from Elsevier, Wiley and JSTOR.
  • Added approximately 225,000 ebooks to Barton in FY10 and FY11, through our partnership with HathiTrust and through new subscriptions to Springer e-books and Eighteenth Century Collections Online (ECCO).
  • Thoroughly renovated the Dewey Library, and renovated group study spaces in Barker and the Hayden reading room.
  • Began development plans for a 24/7 space in Barker, to be completed in late 2012.
  • Appointed liaisons to every department, lab and center at MIT. New programs target all new faculty and department heads, newly declared sophomore majors, postdocs, and more.
  • Established a Librarian Advisor Program for all incoming freshmen, so every freshman receives proactive messages from the Libraries throughout their first year.
  • Expanded scope of the orientation committee to encompass the First Year Experience.
  • Formed a marketing team focused on promoting the Libraries' resources, services, collections and events to library users through multiple communications channels.