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Vera Help: Home

How to report a problem with public Vera

Vera help

Vera is down or unreachable:
fix-lib@mit.edu (or call 617.253.1617)

Problems with accessing particular e-resources:
Ask Us: http://libraries.mit.edu/ask-email (choose "technical help" on the form)

Inaccurate or missing data in A-Z lists of Vera databases & e-journals.
Send email to vera-data@mit.edu.

 

For details about our RT queues and who supports what for our e-resources, see this wiki page:
Tech support for e-resources: who does what (viewable and editable by MIT Libraries staff only)