IDLA training sessions for local Alma workflows and centralized Alma training documentaton/resources.
Session 1: Circulation and finesFunctions covered:
Check in, out Borrow Direct, ILB Items
Check in, out, renew MIT items
Placing a hold in Aleph
Checking in long overdue items
Printing in Aleph
Processing Office Delivery Requests
Processing Your Account requests
Overrides
Accepting fines
Fines in Your Account
Session 2: Accounts and PrivilegesTopics covered:
Canceling a hold request in Your Account
Placing a hold in Your Account
Circ RT - Creating a Designated Borrower Account
Manual registration
Patron records
Patron registration
Proxy borrowers
Canceling a hold in Alma
Your Account Access
Session 3: COVID, Shipping, Delivery, RSFunctions covered:
Office delivery requests – COVID
Paging and processing for delivery to users
Shipping off campus
Scan & Deliver - staff procedures
Processing/canceling Scan & Deliver requests
Borrow Direct & ILB
Session 4: Policies, Reserves and DataFunctions covered:
Generating Alma reports
Loan periods, renewals, and term loans
LSA requests & loans
PCRs (Patron Claims Returned)
Course Reserves Overview
Reserve questions at the desk
Reserve renewal blocks
Reserves workflow
Routing reserve holds
Ready to reopen (1)Covering the top 6 items to know for reopening:
check in and out
fines
overrides
holds
your account
proxies
intro to Reserves
Ready to reopen (2)Covering the top 4 items to know for reopening:
Reports and sets
LSA requests, Scan and deliver
Reserves
Printing/(re-)sending letters/seeing histories
Use this form when a professor or TA brings personal copies for reserves to the service desk, so that the Course Reserves Team can follow up with them.
Use this spreadsheet to request new call number labels to replace illegible/incorrect/falling off labels. For questions about the accuracy of the call number, email catprob@mit.edu.