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IDLA training sessions for local Alma workflows and centralized Alma training documentaton/resources.
Session 1: Circulation and finesFunctions covered:
Check in, out Borrow Direct, ILB Items
Check in, out, renew MIT items
Placing a hold in Aleph
Checking in long overdue items
Printing in Aleph
Processing Office Delivery Requests
Processing Your Account requests
Overrides
Accepting fines
Fines in Your Account
Session 2: Accounts and PrivilegesTopics covered:
Canceling a hold request in Your Account
Placing a hold in Your Account
Circ RT - Creating a Designated Borrower Account
Manual registration
Patron records
Patron registration
Proxy borrowers
Canceling a hold in Alma
Your Account Access
Session 3: COVID, Shipping, Delivery, RSFunctions covered:
Office delivery requests – COVID
Paging and processing for delivery to users
Shipping off campus
Scan & Deliver - staff procedures
Processing/canceling Scan & Deliver requests
Borrow Direct & ILB
Session 4: Policies, Reserves and DataFunctions covered:
Generating Alma reports
Loan periods, renewals, and term loans
LSA requests & loans
PCRs (Patron Claims Returned)
Course Reserves Overview
Reserve questions at the desk
Reserve renewal blocks
Reserves workflow
Routing reserve holds
Ready to reopen (1)Covering the top 6 items to know for reopening:
check in and out
fines
overrides
holds
your account
proxies
intro to Reserves
Ready to reopen (2)Covering the top 4 items to know for reopening:
Reports and sets
LSA requests, Scan and deliver
Reserves
Printing/(re-)sending letters/seeing histories
Rooms for Meals, Meetings, etc. Spring 2022Want a space to enjoy a meal, attend a Zoom meeting, make a private phone call, or work without a mask on? This list will help you find that space!
When a professor or TA brings personal copies for reserves to the service desk, fill out this form so that the Course Reserves Team can follow up with them.
