Mendeley Reference Manager
- Mendeley recently added an option to create an account using an institutional login. This is currently not working with Mendeley Desktop. When creating a new account do not choose this option.
- In some cases (such as if you have a pre-existing Elsevier account), you may be forced to create your account using Touchstone. To get around this, use a non-MIT email address. You will still get the extra storage.
- If you do create an account with Touchstone, rather than by setting a password, request to reset your password or contact Mendeley tech support using the email option at the bottom of the Mendeley support page. Indicate that you are an institutional subscriber. In either case, it may take several days to receive a response.