Staff: See Staff Directory
Contact: UX/Web Services via Jira Service Management
Ask questions, send feedback, request updates to the public web site, or request adding new sites or areas of content.
Please note: Jira Service Management is for staff use only. The public should use Ask Us, and questions will be routed to the web staff as appropriate.
Everyone wants our online tools and guides, library services, and spaces to be relevant and easy to use. The User Experience & Web Services (UXWS) program brings our knowledge of design, usability, and user research to provide a fresh and holistic perspective to improving the user experience.
User Experience & Web Services
See the UXWS wiki for more information about research and studies done by the UX group, as well as usability test results and past & present initiatives run by UXWS such as the Betas Program, UX Public Spaces, etc. UXWS leads the development and maintenance of our web and mobile interfaces. Also see: