The MIT Libraries Slack Norms and Guidelines were updated in March 2023 by the Internal Communications Working Group.
Slack's primary purpose is a tool for communication and collaboration for work purposes. The Libraries Slack workspace also has channels for non-work conversations which contribute to a sense of community for staff that includes many hybrid and fully-remote employees. On all Libraries Slack channels, staff have a responsibility to maintain a positive, professional, and supportive environment, free of discrimination and harassment, and respectful of diverse viewpoints.
These are general guidelines to help simplify communication within the Libraries. People should clarify individual expectations with their managers and teams.
For information about how Slack is managed at the Libraries, please see the Slack Administration Policy.
Team/Department Expectations
Slack usage expectations
Update/Add a status (for example, “working remotely,” “on vacation,” etc.) to allow others to view your general location/status each day
Slack should be checked at least once a day
In order to make Slack more accessible, the Libraries staff should consider some of the below recommendations.
Submit questions via MIT Libraries' Help Center (Jira Service Manager).