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Information Services Training Program: All Staff

Welcome!

The information services training program offers systematic, comprehensive, and ongoing training to support all MIT Libraries staff who offer any information service to the MIT community.  Trainings will be held year-round; there will be sessions scheduled each month to attend.  Even though the tabs are organized by audience, you are welcome to attend any session that interests you.  You can also view current sessions in a calendar format.

Overview of Restart Services

  • Panelists: Martina Anderson, Darcy Duke, Melissa Feiden, Emilie Hardman, Lisa Horowitz, Pat Page, Cassandra Silvia, and Katie Zimmerman
  • Outcome: Understand restart services offered, how they work, and the parameters.
  • Date/time: Tuesday, November 3, 2020, 3:00 - 4:00
  • Registration: https://libcal.mit.edu/event/7210043
  • Anyone interested is welcome.
  • Please contact Tina Chan if you have accessibility accommodation needs.

Government Documents

  • Trainers: Jen Greenleaf and Kim Maxwell
  • Learning outcome: Participants in this session will learn what government documents are, their locations, how to search for them, and policies for serving users.
  • Date/time: Monday, December 14, 2020, 10:00am - 11:00am
  • Registration: https://libcal.mit.edu/event/7196004
  • Anyone interested is welcome.
  • Please contact Tina Chan if you have accessibility accommodation needs.

Overview of Enterprise Environment

  • Mode: Documentation
  • Learning outcome: Reading this documentation will inform staff of how e-resource linking works, the systems we use, and what the system-related problems that patrons encounter might stem from.
  • See information services training documentation.
  • Please contact Tina Chan if you have accessibility accommodation needs.

Overview of Basic User-Facing Technologies

  • Mode: Documentation
  • Learning outcome: Reading this documentation will inform staff of basic troubleshooting of printers and scanners, and differences in privileges for patrons on time-limited public computers vs. privileges on MIT-only computers.
  • See information services training documentation.
  • Please contact Tina Chan if you have accessibility accommodation needs.

Introduction to Data Management Services

  • Trainers: Christine Malinowski and Amy Nurnberger
  • Learning outcome: Participants in this session will learn the services that DMS provides, how to refer questions to DMS.  Sessions will include DMS updates.
  • Date/time: October 2020
  • Registration: TBA
  • Anyone interested is welcome.
  • Please contact Tina Chan if you have accessibility accommodation needs.

Technology Basics

  • Trainers: Tech help folks from Ask Us (plus ITS members as needed)
  • Learning outcome: Participants in this session will understand some reasons why e-resources cannot be accessed, how to do basic troubleshooting, and where to refer when basic troubleshooting doesn't work.
  • Date/time: October 2020
  • Registration: TBA
  • Anyone interested is welcome.
  • Please contact Tina Chan if you have accessibility accommodation needs.

Overview of Research Services

  • Trainer: Tina Chan
  • Learning outcome: Participants in this session will learn which subjects are held in which libraries; how to find research guides and the librarian experts and general content in these research guides; and how to search some of these subject-based resources.
  • Date/time: January 2021
  • Registration: TBA
  • Anyone interested is welcome.
  • Please contact Tina Chan if you have accessibility accommodation needs.

Introduction to Wellness in the Libraries

  • Trainers: Courtney Crummett and Nina Davis-Millis
  • Learning outcome: Participants in this session will learn about wellness resources at the Libraries, and where to refer students in distress.
  • Date/time: January 2021
  • Registration: TBA
  • Anyone interested is welcome.
  • Please contact Tina Chan if you have accessibility accommodation needs.

Introduction to Citation Management and Writing Tools (CMWT) Services

  • Trainers: S Kohler
  • Learning outcome: Participants in this session will learn which tools the Libraries support, and how to refer questions to this group.
  • Date/time: February 2021
  • Registration: TBA
  • Anyone interested is welcome.
  • Please contact Tina Chan if you have accessibility accommodation needs.

Introduction to Copyright and Fair Use

  • Trainers: Katie Zimmerman
  • Learning outcome: Participants in this session will learn basic copyright and fair use topics, and where to refer for more advanced questions.
  • Date/time: May 2021
  • Registration: TBA
  • Anyone interested is welcome.
  • Please contact Tina Chan if you have accessibility accommodation needs.

EDISJ in Virtual Teaching and Service Interactions (Part 1 of our EDISJ & Accessibility Education series)

  • Trainers: Kai Alexis Smith and Christine Malinowski
  • Learning outcome: In part 1 of this two-part education series, participants will gain an understanding of necessary considerations and best practices for addressing EDISJ in online instruction and service interactions.  Part 1 focuses on race & gender bias and multicultural sensitivity & inequalities.  Part 2 will focus on multiple learning styles and accessibility challenges.
  • Date/time: July 2021
  • Registration: TBA
  • Anyone interested is welcome.  While those who deliver instruction or help the MIT community at our virtual service points will find this topic particularly relevant, all will gain by attending.
  • Please contact Tina Chan if you have accessibility accommodation needs.

Accessibility in Virtual Teaching and Service Interactions (Part 2 of our EDISJ & Accessibility Education series)

  • Trainers: Kai Alexis Smith and Christine Malinowski
  • Learning outcome: In part 2 of this two-part education series, participants will gain an understanding of necessary considerations and best practices for addressing accessibility in online instruction and service interactions.  Part 1 focused on race & gender bias and multicultural sensitivity & inequalities.  Part 2 focuses on multiple learning styles and accessibility challenges.
  • Date/time: July 2021
  • Registration: TBA
  • Anyone interested is welcome.  While those who deliver instruction or help the MIT community at our virtual service points will find this topic particularly relevant, all will gain by attending.
  • Please contact Tina Chan if you have accessibility accommodation needs.

Technical Demonstration of DSpace

  • Trainer: Sadie Roosa
  • Learning outcome: Viewers of this video will learn what content is in DSpace, and how to search it.
  • Date/time: August 2021
  • Registration: TBA
  • Anyone interested is welcome.
  • Please contact Tina Chan if you have accessibility accommodation needs.

Overview of Digprob and Other A&A Helping Queues

  • Trainer: Martina Anderson and Eugenia Beh
  • Learning outcome: Participants in this session will learn what questions are appropriate to ask A&A folks, and how to refer to them
  • Date/time: September 2021
  • Registration: TBA
  • Anyone interested is welcome.
  • Please contact Tina Chan if you have accessibility accommodation needs.

Introduction to Geographic Information Systems (GIS)

  • Trainers: Jennie Murack
  • Learning outcome: Participants in this session will learn what GIS is, GIS services available at the Libraries, and how to identify & refer GIS questions.
  • Date/time: September 2021
  • Registration: TBA
  • Anyone interested is welcome.
  • Please contact Tina Chan if you have accessibility accommodation needs.

Introduction to IDLA for Non-IDLA Staff

  • Trainers: IDLA ASMs
  • Learning outcome: Participants in this session will learn about the services IDLA provides.
  • Date/time: TBA
  • Registration: TBA
  • Anyone interested is welcome.
  • Please contact Tina Chan if you have accessibility accommodation needs.

Introduction to Open Access (OA)

  • Trainers: Laura Hanscom
  • Learning outcome: Participants in this session will learn policies and basic topics related to OA publishing, and to whom you should refer more advanced questions.
  • Date/time: TBA
  • Registration: TBA
  • Anyone interested is welcome.
  • Please contact Tina Chan if you have accessibility accommodation needs.

Emergency Training

  • Trainers: IDLA ASMs
  • Learning outcome: Participants in this session will learn about emergency procedures and emergency preparedness plans.
  • Date/time: TBA
  • Registration: TBA
  • Anyone interested is welcome.
  • Please contact Tina Chan if you have accessibility accommodation needs.

Introduction to Distinctive Collections

  • Trainers: DDC
  • Learning outcome: Participants in this session will learn the services Distinctive Collections provides, and how to refer questions to this group.
  • Date/time: TBA
  • Registration: TBA
  • Anyone interested is welcome.
  • Please contact Tina Chan if you have accessibility accommodation needs.

30 Minute Visit to DDC Reading Room

  • Trainer: DDC
  • Learning outcome: Participants in this session will learn about reading room policies, and what patrons should know when requesting material.
  • Date/time: TBA
  • Registration: TBA
  • Anyone interested is welcome.
  • Please contact Tina Chan if you have accessibility accommodation needs.