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MIT Libraries Staff Web

Hayden: Technology

Hayden building information for residents and visitors

Contact

See something that needs to be updated? Email haydenadmin-lib@mit.edu.

Service Requests

Enter support requests in the Libraries' Jira Service Management portal under Desktop Support.

Printers

A list of the available printers and copiers in Hayden can be found on the Printers List page on the Desktop Support Knowledge Base. You can also find instructions for installing a new printer on a PC or Mac.

Conference Room Technology

Conference room descriptions, capacities, and AV capabilities can be found on the Conference and Meeting Rooms guide on Jira. 
Further information on the technology in 14S-223 and 14S-212M can be found here: How to use Hayden Conference Rooms

Communal Copy/Print Stations

The multi-function printers are serviced through MIT's CopyTech (for both service and supplies). Info on CopyTech's printer/copier management program (including contact information) can be found here. CopyTech does regular service checks, and monitors machine statuses, including toner levels. If a machine does run out of toner, CopyTech can be contacted with the information on their site. 

Printers/Copiers are located in the IDLA suite on the first floor, by the mailboxes in the consultation suite on the second floor, and by the mailboxes on 2m.