Disruptive patron behavior
- If you feel personally threatened, or for a medical emergency, contact the MIT Police:
- The panic button to the MIT Police is just under the edge of the front counter, on the left-hand side.
- Or dial 100 from desk/campus phone. (Not x3-100).
- Dial 617-253-1212 from a cell phone.
- Whenever MIT Police are called, an Incident Report must be filled out.
- If a library user is being disruptive:
- Library use policy
- For situations that are disruptive to normal library business but do not warrant calling the police, grab a Lewis staff member for assistance.
Fire alarm or order to evacuate:
- All fire alarms require evacuation
- Tell users they must leave, but don't wait for them
- Exits are the front door and the alarmed door by the Audio Lab
(the courtyard doors are locked)
- Leave the front door unlocked
- Return only when allowed by the MIT emergency officials
Risk to MIT Libraries collections (e.g. flooding, pipes burst):
- Disaster response guidelines
- If you are here by yourself, use the number in the box at the right to contact Lewis staff.
- If you are here by yourself, email help_collections@mit.edu, then email muslib to let us all know.
- The Wet Book Kit is a clear zip-top envelope kept in the green metal holder on the circulation counter. It contains instructions and bags of various sizes, including large ones for wet scores. In a pinch, a "rainy day" MIT Libraries plastic bag could be used to isolate a wet volume.
Door and gate alarms
- There is a very loud alarm on the fire door by the Audio Lab. Call Campus Police to alert them, and then email muslib.
- The Security gate alarm will go off:
- if you forgot to desensitize a book or score
- if the user forgot to check them out
- if items from another library weren't checked out properly
- if a textbook or paperback owned by the user has a security strip (they're often published that way)
- Check the items; if you can't find a reason, thank the user and let them go.
9/6/2024 lcb
