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Lewis Music Library Student Manual: Home

September 2021 Open/Close Procedures

About this guide

This guide is a place to check when the full-time staff aren't immediately available.

This "Home" tab contains:

Emergencies and alarms | Behavior and rules of the house

See also: Library use policy (public page)

For more information, please see: Public Services Documentation for Staff (MIT certificates needed to get past the first page)

See also: Lewis Music Library home page (public page)

Last updated 9/12/2017 csm

Emergencies and Alarms

  • If you feel personally threatened, or for a medical emergency, contact the MIT Police:
    • The panic button to the MIT Police is just under the edge of the front counter, by your left hand as you face the windows.
    • Or dial 100 from a campus phone. (Not x3-100).
      From a cell phone or off-campus phone: 617-253-1212.
    • Whenever MIT Police are called, an Incident Report must be filled out.
  • If a library user is being disruptive:
    • Library use policy specifies a two-hour limit on public terminals and no recreational use
    • It's okay to call Hayden x3-5671 and ask advice if a user's behavior is borderline
    • For situations that are disruptive to normal library business but do not warrant calling the police, send a message to so we are all in the loop.
  • Fire alarm or order to evacuate:
    • All fire alarms require evacuation
    • Tell users they must leave, but don't wait for them
    • Exits are the front door and the alarmed door by the Audio Lab
      (the courtyard doors are locked)
    • Leave the front door unlocked
    • Return only when allowed by the MIT emergency officials
  • Risk to MIT Libraries collections:
    • Link to Disaster response guidelines
    • If you are here by yourself, use the number in the box at the right to contact Avery, Laura, and Cate.
    • If you are here by yourself, email, then email muslib to let us all know.
    • Our React Pak (disaster response kit) is a plastic crate on the reserve shelves, bottom shelf.
    • The Wet Book Kit is a clear zip-top envelope kept in the green metal holder on the circulation counter. It contains instructions and bags of various sizes, including large ones for wet scores. In a pinch, a "rainy day" MIT Libraries plastic bag could be used to isolate a wet volume.
  • There is a very loud alarm on the fire door by the Audio Lab. Call Campus Police to alert them, and then email muslib.
  • The Security gate alarm will go off:
    • if you forgot to desensitize a book or score
    • if the user forgot to check them out
    • if items from another library weren't checked out properly
    • if a textbook or paperback owned by the user has a security strip (they're often published that way)
    • Check the items; if you can't find a reason, thank the user and let him/her go.

Updated 10/15/21 cg

Behavior and Rules of the House

Guidelines for the use of the MIT Libraries (public policy)

MIT Libraries’ food and beverage guidelines (public policy)


  • No food or beverages spills, please! We have had rodent and insect problems here. Yuck! And please minimize food at the desk.
  • Avoid personal phone calls during your shift. It's just unprofessional. If you have a special situation, arrange something with your backup (Cate or Laura).
  • No guests while working a shift. The only people behind the counter should be ourselves and members of the Music & Theater Arts faculty.
  • No headphone use while on the desk or shelving. We want a friendly face ready to help our users.
  • No games on the circulation desk terminals: it's really unprofessional! We almost always have library work that you can do during a shift. We do, however, take pity on our students during midterms & finals and other crunch situations.
  • No bare feet on duty: shoes or sandals required. (It's an Institute Safety Office rule.)
  • Watch the noise level at the desk; an ordinary conversation can be heard upstairs with perfect clarity.
  • Students may not make exceptions to our policies; refer the question to Cate or Laura, If it's an evening or weekend and you need to call us, you have our home phone numbers in the "Need Help?" box to the right.

Rules of the House:

  • Ours is not a public phone. However, MIT Police and MIT Facilities (Physical Plant) employees are allowed to use any Institute telephone.
  • If a user insists that there is an emergency, make sure they are trying to reach MIT Police and then dial 100 for them. (Most "emergencies" turn out to be someone late for lunch.) There is also a "blue phone" just outside our building which connects directly to MIT Police.
  • Our public computers are intended for library use and that is the first priority. The MIT Libraries have a written use policy. We do not have a public Athena terminal; there is a cluster in the Hayden basement and elsewhere in the Libraries. We do have wireless MITnet and some net drops (see "Computers and software" on Equipment tab).
  • Recording is not permitted because of copyright laws (see mention of music copyright on Equipment tab).

Updated 9/2/2021 cg

Need Help?

For Help, contact:

  • Audio Lab, listening equipment, music software on the iMacs: leave a note or e-mail Avery
  • Binding and repair things or ordering questions: ask Cate
  • Circulation, Reserves, student schedule and payroll: Cate
  • Bigger problems: contact Avery
  • Really an Emergency: still let Avery know

If there is a question of Lewis Music Library policies, it may be documented in this guide. You may also call Avery, Cate, or Laura at the numbers below. Never feel that you need to argue with patrons about our policies. Use e-mail if you just want to tell us about something.

  • Avery:
    c 901-488-4553
    MIT  x3-5636
  • Cate:
    c 617-767-4142
    MIT x3-7389
  • Laura:
    c 774-278-0799
    MIT x3-3974