New phones / phone moves
All new phones and phone moves should be coordinated with Maria Rodrigues. Send a detailed e-mail stating location, service desired, and account numbers for billing. Telephone and network rates for service can be found at MIT's Information Services & Technology department.
Network drops
All new network drops should be coordinated with Maria Rodrigues. Please send e-mail stating desired location and account number for billing.
IP address
All requests for IP Addresses should be coordinated with your Library Technology Consultant.
Service to telephones / network drops
Telephone and network drop problems should immediately be e-mailed to servicedesk@mit.edu. A case log number will be generated automatically.