To order keys go to Service Requests in Atlas. Click on Create Request, then Keys.
The Key Authorizer reviews the request and if approved the request will be forwarded to the Key Office. The Key Requestor will receive an email notifying him/her when the keys are ready. Keys should be picked up at the Customer Service Center in Room 7-019. Pick-up times are from 8 AM to 4 PM, Monday through Friday. In order to obtain the keys, you will have to show a valid MIT ID and sign for the keys.
When keys are no longer needed, key holders may return their keys to the Key Authorizer in your DLC with a completed return form or return their keys in person to the Customer Service Center in Room 7-019. When dropping off keys in person, please bring your MIT ID with you.
Repairing existing locks and door hardware are community services. To have a lock repaired, go to Service Requests in Atlas. Click on Create Request, then Locks. There is no charge for this service. Changing or installing new locks is a special service and includes a fee.
Take directly to Key Department (7-019) for replacement. Call x3-4948 prior to visit to ensure they have the key # you need in stock. Pick-up times are from 8 AM to 4 PM, Monday through Friday. In order to obtain the keys, you will have to show a valid MIT ID and sign for the keys.
If the key has broken off in the lock and immediate access to the space is needed, call x3-4948 for a locksmith. Otherwise contact Maria Rodrigues.
Report to Maria Rodrigues, (phone: x3-6724)