Administrative Services: About Marketing and Communications

What We Do

We share clear, compelling, and relevant content in support of the Libraries' goals.

We do this through external communications:

• Promoting library events, services, and collections 
• Serving as a contact for members of the media
• Overseeing the use of the Libraries’ brand
• Representing the Libraries in MIT-wide publications 
• Collaborating with leadership on messaging to the MIT community, donors, and the public

We also work to improve internal (staff-facing) communications:

• Making information clearer, more accessible, and easier to find
• Developing norms and guidelines for tools
• Providing opportunities for feedback and sharing 

Department Staff 

• Brigham Fay, Director of Communications, brighamf@mit.edu 
• Palak Patel, Internal Communications Coordinator, ppatel1@mit.edu  
• Ned Wolfe, Marketing and Communications Assistant, nedwolfe@mit.edu 

Reach the whole department at lib-comms@mit.edu

Most Needed Policies and Resources

• Libraries logos and branded templates
• Marketing support request form
• Posting news and events to the public website 
• Staff communication norms and guidelines