Emergencies- flood / broken glass
• Call the Customer Service Center at 3-4948 for emergency cleaning including floods, spills, minor safety hazards; please cc Maria Rodrigues (firstname.lastname@example.org) on all public space related emergencies.
• For broken glass or more serious building emergencies dial 3-4948
• Life safety emergencies should be directed to Campus Police:
From a campus phone: 100
From a cell phone, pay phone, or off-campus: 617-253-1212
Repairs, installations, and cleaning
• For routine public space repairs in Hayden, contact Cassandra Silvia or your local Access Services Manager to submit the work order.
• Annex, Barker, Dewey, and Rotch repairs should be processed through the Facilities Repairs & Installations link; please cc Cassandra Silvia or your local Access Services Manager, and co-workers in your location on the work order.
• Staff space repairs should be processed through Service Requests under General in the Atlas menu or routed through the local Administrative Assistant.
• Routine cleaning requests should be requested through Atlas Service Request page here.
• Special cleaning requests are processed through SAP. Please contact your administrative assistant to facilitate this for you.
• Requested work such as carpentry, rubbish removal, paint etc. are processed through SAP. Please contact your administrative assistant to facilitate this for you.