Information Technology Services (ITS), in collaboration with others, is responsible for the software applications, computer hardware, and technology services that support the work of the Libraries’ staff and users. We are committed to providing an excellent and stable production environment, and to planning and implementing improvements that will provide benefits for the immediate future.
Mohamed El Ouirdi, Head
ITS is composed of four teams:
Enterprise Systems |
Desktop Support Services |
IT Infrastructure |
Metadata Services |
Engagement and Data Engineer
Information Technology Services
hbailey@mit.edu | NE36-6101 | 617.324.4493
Metadata Systems Librarian
Information Technology Services
siers@mit.edu | NE36-6101 | 617.253.0706
Senior Systems Administrator
Information Technology Services
vab@mit.edu | NE36-6101 | 617.253.327
Manager for Infrastructure Engineering
Information Technology Services
cabutler@mit.edu | NE36-6101 | 617.258.6451
Computer Support Associate
Information Technology Services
olimpia@mit.edu | NE36-6101 | 617.253.5680
Head
Information Technology Services
elouirdi@mit.edu | NE36-6101 | 617.253.9369
Senior Systems Librarian
Information Technology Services
tah3@mit.edu | NE36-6101 | 617.253.7057
Metadata Operations Engineer
Information Technology Services
ehanson@mit.edu | NE36-6101 | 617.253.0757
Digital Library Systems Manager
Information Technology Services
carlj@mit.edu | NE36-6101 | 617.253.1618
Metadata Quality Assurance Associate
Information Technology Services
hlee04@mit.edu | NE36-6101 | 617.253.5656
Metadata Quality Assurance Associate
Information Technology Services
sbmeyers@mit.edu | NE36-6101 | 617.253.0643
Program Head, IT Service Management
Information Technology Services
mustapha@mit.edu | NE36-6101 | 617.253.0827
Systems Administrator
Information Technology Services
ter@mit.edu | NE36-6101 | 617.258.5009
Enterprise Systems Engineer
Information Technology Services
shirea@mit.edu | NE36-6101 | 617.253.1459
Email and chat (via Ask Us) are generally the most effective ways to get help and contact staff since many are working remotely, and even staff on campus are often on the move and away from their phones.
Staff by name
A-B | C | D | E - F | G | H - J | K - L
M | N - P | Q - R | S | T - V | W - Z
Staff by department
Research and Learning
Collections